Choosing an Evolutionary Path for Offshore Captive Centers

Captive centers are wholly owned near-shore or offshore subsidiaries that provide IT, business process and R&D services to their parent firms. There are four models for captive centers—basic, hybrid, shared and divested. Each of these models is illustrated by a case example in the full article, which provides an understanding of how parent organizations successfully evolve their captive centers into effective long-term solutions for their sourcing needs.